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NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW
MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND
HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW
IT CAREFULLY.
This notice takes effect on
April 14, 2003 and remains in effect until we replace it.
Lincolnwood Acupuncture & Chiropractic
Center, P.C. (LACC) is committed to maintaining the privacy
of your protected health information (PHI), which includes
information about your health condition and the care and treatment
you receive from this office. The creation of a record detailing
the care and services you receive helps this office to provide
you with quality care. This notice also details your rights
regarding your PHI.
USES AND DISCLOSES OF YOUR
MEDICAL INFORMATION
The following section describes
different ways that LACC may use and disclose medical information.
We will not use or disclose your medical information for any
purpose not listed below, without your written authorization.
Any written authorization may be revoked at any time by writing
to us.
- Treatment- In order to provide you with the health care
you need, LACC may provide your PHI to those health care
professionals, whether on our staff or not, directly involved
in your care so that they may understand your health condition
and needs. For example, a physician treating you for lower
back pain may need to know the results of your latest examination
findings by this office.
- Payment- In order to get paid for services provided to
you, LACC may provide your PHI, directly or through a billing
service, to appropriate third payers, pursuant to their
billing and payment requirements. For example, LACC may
need to provide the Medicare program with information about
health care services that you may receive from this office
so that we can be properly reimbursed. LACC may also need
to tell your insurance plan about treatment you are going
to receive so that it can determine whether or not it will
cover the treatment expense.
- Health Care Operations- In order for LACC to operate
in accordance with applicable law and insurance requirements
and in order for us to continue to provide quality and efficient
care, it may be necessary for LACC to compile, use and/or
disclose your PHI. For example, LACC may use your PHI in
order to evaluate the performance of our personnel in providing
care to you.
ADDITIONAL USES AND DISCLOSURES
In addition to using and disclosing
your medical information for treatment, payment, and health
care operation, LACC is also permitted or required under federal
law to use or disclose your PHI without your consent or authorization
in these following instances.
- We are permitted to use or disclose your PHI if we are
providing heath care services to you based on the orders
of another health care provider.
- We are permitted to use or disclose your PHI if we provide
health services to you as an inmate.
- We are permitted to use or disclose you PHI if we provide
healthcare services to you in an emergency.
- We are permitted to use or disclose your PHI if we are
required by law to treat you and we are unable to obtain
your consent after attempting to do so.
- We are permitted to use or disclose your PHI if there
are substantial barriers to communicating with you, but
in our professional judgment we believe that you intend
for us provide care.
Other than the circumstances
described in the preceding five examples, any other use or
disclosure of your PHI will only be made with your written
authorization.
APPOINTMENT REMINDER
LACC may contact you to provide
appointment reminders or information about treatment alternatives
or other health-related benefits and services that may be
of interest to you. For example, we may call your home and
may leave a message on your answering machine or with the
individual answering the phone.
You have the right to refuse
to give us authorization to contact you to provide appointment
reminders, information about treatment alternatives, or other
health related information. If you do not give us authorization,
it will not affect the treatment we provide to you or the
methods we use to obtain reimbursement for your care.
You may inspect or copy the
information that we use to contact you to provide appointment
reminders, information about treatment alternatives, or other
health related information at any time.
SIGN-IN LOG
LACC maintains a sign-in log
for individuals seeking care and treatment in the office.
The sign-in log are located in a position where the staff
can readily see who is seeking care in the office. This information
may be seen by, and is accessible to, others who are seeking
care or services at LACC.
YOUR INDIVIDUAL RIGHTS
You have a right to:
- Revoke your authorization at any time. To request a revocation,
you must submit a written request to LACC's Privacy Office.
There are two circumstance under which we will not be able
to honor your request:
- If we have already released your health information
before we receive your request to revoke your authorization.
- If you were required to give your authorization as
a condition of obtaining insurance, the insurance company
may have a right to your PHI if they decide to contest
any of your claims.
- Request restrictions on certain use and/or disclosure
of your PHI as provided by law. If there are health care
providers, hospitals, employers, insurers or other individuals
or organizations to whom you do not want LACC to disclose
your health information, you must submit a written request
to the Privacy Officer. LACC is not required to agree to
your restrictions.
- Receive confidential communications regarding your health
information by alternative means or at alternative locations.
You must make your request in writing to the Privacy Officer.
LACC will accommodate all reasonable requests.
- Inspect and copy your PHI as provided by law. To inspect
and copy your PHI, you must submit a written a written request
to LACC's Privacy Officer. LACC can charge you a fee for
the cost of copying, mailing or other supplies associated
with your request.
- Amend your PHI as provided by law. To request your amendment,
you must submit a request. LACC may deny your request if
it is not in writing, if you do not provide a reason in
support of your request, if the information to be amended
was not created by LACC, if the information is not part
of your PHI maintained by LACC, if the information is not
part of the information that you would be permitted to copy,
and/or the information is accurate and complete. If you
disagree with LACC's, you have the right to submit a written
statement of disagreement.
- Receive an accounting of disclosures of your PHI as provided
by law. To request an accounting, you must submit a written
request to LACC's Privacy Officer. The request must state
a time period which may not be longer than six years and
may not include dates before April 14, 2003. The accounting
will include all disclosures except:
- Those disclosures required for your treatment, to obtain
payment for your services, or to run practice.
- Those disclosures made to you.
- Those disclosures necessary to maintain a directory
of the individuals in our facility or to individuals involved
with your care.
- Those disclosures for national security or intelligent
purpose.
- Those disclosures make to correctional officers or
law enforcement officers.
We will provide the first
accounting within any 12-month period without charge. There
is a fee for any additional requests during the next 12
months. When you make your request we will tell you the
amount of the fee and you will have the opportunity to withdraw
or modify your request.
- Receive a paper copy of this Privacy Notice from LACC
upon request to the Privacy Officer.
OUR LEGAL DUTIES
We are required by law to maintain
the privacy of your PHI and to provide you with this Privacy
Notice detailing our legal duties and privacy practices with
respect to your PHI.
We must abide by the terms
of this notice while it is in effect. However, we reserve
the right to change the terms of our privacy notices. If we
make a change to the terms of our privacy agreement, we will
notify you in writing when you come in for treatment or by
mail. If we make a change in our privacy terms, the change
will apply for all of your PHI in our files.
RE-DISCLOSURE
Information that we use or
disclose may be subject to re-disclosure by the person to
whom we provide the information and may no longer be protected
by the federal privacy rules.
YOUR RIGHT TO COMPLAIN
You may complain to LACC or
to the Secretary of Health and Human Services if you believe
your privacy rights have been violated. While you may make
an oral complaint any time, written comments should be addressed
to LACC's Privacy Officer. We respect your right to file a
complaint and will not take any action against you if you
file a complaint.
TO CONTACT US
If you would like further information
about our privacy policies and practices pleases contact:
Lincolnwood
Acupuncture & Chiropractic Center, P.C.
ATT: Paula Oh
4354 W. Touhy Ave. Lincolnwood, IL 60712
(847) 675-9411
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